Guide

Captive portal & hotspot guide

A captive portal is the front door of a monetised hotspot: the page a phone sees before it can use the internet. Done well, it converts guests into paying users; done badly, it blocks them from both.

What a good splash page does

It catches the device, asks for just enough — a voucher, a package, or a self-registration — and puts the customer online with the right speed and data policy. It also records the session, so revenue from hotspot sales is visible, not a bag of paper codes.

The captive portal is specifically not the place for a registration form with fourteen fields. Every extra field is a dropped sale.

Vouchers, trials, and guest access

Vouchers with QR codes work well in markets and guest networks because they sell like products and redeem like keys. Free trials and giveaway bundles let you run promotions with control — an expiry you decide, not a permanent free session.

Unused-voucher hygiene matters: expired codes should sweep clean and never re-enter circulation between disputes.

The MylesNet portal plan

MylesNet's captive portal and hotspot commerce are specified and sequenced on the roadmap — splash pages, self-service registration, vouchers, and hotspot commerce hosted inside the operator console. Until build work starts, an operator-configured portal continues to live in the dashboard.

The principle that does not change: the portal is a surface of one platform, sharing customer, payment, and network records with everything else.

Resources

Ready to put this into practice?

This guide covers the approach — the platform is where you run it day to day.