Every home gets its own account with its own billing, renewal date, and service history. Shared plans and administratively merged households are where 'who paid what' becomes the landlord's nightly argument.
Multiple services per customer come free with clean accounts — a home and a shop on the same record, billed separately but run through one view.
Reporting on active households per building and revenue per block turns the estate into a business you can run, not a utility you babysit. When a building underperforms, the reports show it early.
Overdue-to-suspension policy that residents understand in advance keeps renewals calm and disputes rare.
Routers, switches, access points, and distribution points should be one inventory, with a site record each. Health checks and session visibility keep problems visible before a block of homes loses service on a Saturday night.
Resources
This guide covers the approach — the platform is where you run it day to day.